Orders & Shipping

1. After orders have been successfully placed, you will receive an order ID & tracking number with the name of courier service.
2. Once Can Can’s Handmade has processed & packaged your order, as per Pos Laju or any other courier service protocol, it is their responsibility to provide you the “pick-up” card with your tracking number attached there.
3. A notification will be emailed to you if your package was returned to us. There will be delivery charges imposed on resending the parcel.

We’ve simplified the order making process for you here.
We only take orders through website.

This is to simplify and enhance your shopping experience with us.

Your orders will be fast, secure and traceable this way.

We will process your orders the moment we receive it. Please ensure that you have entered correct order information. Once an order has been placed, it can’t be cancelled.

Please check Return & Refund section for more information.

We do not have any physical store at the moment.

However, we will be setting up booths occasionally around Kuala Lumpur and Petaling Jaya areas.

Please follow our social feed for more info!

Twitter/Instagram: @cancanshandmade

For local Shipping, we use Poslaju Sdn. Bhd

For international Shipping, we use Singapore post & Aramex.

Track Poslaju & Singapore Posthere

 

We usually take 3-5 working days to process an ship your order after the payment has been made.

However please email us at hi@cancanshandmade.com after 5 days of placing an order if you have not received any packages from us.

Coupons are valid for items with normal price only.
We will process your orders the moment we receive it. Please ensure that you have entered correct order information. Once an order has been placed, it can’t be cancelled.

Please check Return & Refund section for more information.

Please ensure that you have entered correct shipping address before placing an order. Once an order has been placed, it can’t be cancelled.

If you have placed a wrong address, please notify us within 2 hours of placing the orders.

Attn: Please track your order once it has been dispatched, if the parcel has been returned to us, there will be additional postal charge to resend the postal.

 

Oh no! That’s bad! Worry not, please click Return & Refund for more info.
When you’re unable to claim the parcel from the Poslaju due to your absence when the courier man comes, they’ll bring it back to the nearest Poslaju office. The courier man will leave a reminder note for you. The products will be stored at post office for the next 14 days where you can claim it.

 

Attn: Please track your order once it has been dispatched, if the parcel has been returned to us, there will be additional postal charge to resend the postal.

Once Can Can’s Handmade has processed & packaged your order, as per Pos Laju or any other courier service protocol, it is their responsibility to provide you the “pick-up” card with your tracking number attached there.

Payment

We only take Credit/Debit card or Online Banking as payment method at the moment.

We do not take direct bank transfer as a payment method.

Our website uses SSL encryption.

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.

This means your transaction at cancanshandmade.com is secure and safe.

 

Do not worry as Billplz and Senangpay Sdn Bhd is our payment gateway partner. They receive payment on behalf of Can Can’s Handmade.
During the checkout process, kindly select international shipping for shipping options and for payment option, please select Senangpay option as it accepts international credit/debit card payment. Hope this helps, Thank you!

Products

Click here to find out our lipstick’s specialty.
Our lipsticks lasts about 6 hours if you do not consume oil-heavy food.

*results may vary

Yes, all of our products are free from animal and animal-derived products.
Our lipsticks are not handmade. However, the formulation of the lipstick is done by us and manufactured at the factory.

We started off Can Can’s Handmade by making handmade soap, scrubs and lipbalms wanted to preserve it’s history.

Do not worry. Our lipsticks are manufactured in GMP (Good Manufacturing Practice) verified, halal certified factory.

All of our products are approved by Ministry of Health Malaysia.

You can’t buy happiness, but you can buy makeup, which is the same thing.

Our lipsticks are only for aesthetic purposes, thus we cannot claim that it has medicinal properties.

However, our lipsticks are made out of natural ingredients thus it hydrates and moisturises your lips.